Marketing B2B

I work with designers and developers to create mixed media content that engages audiences and drives action. I've written for a variety of audiences to achieve brand awareness, promote partnerships, delivery transparency and drive interactions.

Leading contact centre teams through change

An interactive multimedia webpage based on interviews, market analysis and customer stories around managing contact centres through significant change. This was created as a mid-funnel piece supporting a lead generation campaign for RingCentral Contact Centre.
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Modern work infographics

B2B SaaS PDFs

COVID-19: Restarting the UK through technology

The Gregorian year 2020 started dramatically. Australia was on fire, the US was sizing up against Iran, and a new communicable disease was raising concerns in China. As fires were extinguished and tensions de-escalated, the coronavirus was gaining ground. By the end of February, confirmed cases had risen to 85,968 globally. In Europe, Italy went into lockdown on 9 March. Germany and France followed suit the next week. After a period of blustering messages, the UK went into full scale lockdown on 23 March. The effect on our lifestyle has been considerable. Online activity shot up, traffic levels plummeted, and Kashmiri goats reclaimed Llandudno.

UCaaS guide for small businesses

The world has changed. For many small businesses, achieving a physical presence to match their digital presence is a challenge. Employees working in satellite locations or on the road can help a business cover more ground, but separation can lead to disconnection from the rest of the company. By the end of 2019, over three quarters of small business employees worked remotely for more than two days per week, and 22% of small businesses had over half their staff working remotely. Businesses reported expecting those figures to increase over the next two years. Remote working trends are creating a more disparate, even fragmented, workforce, bringing new challenges for businesses to address in order to remain competitive through the evolution of the digital age. Business communication is evolving to meet these challenges.

4 things to look for when selecting a video conferencing solution

Much speculation has emerged around “the new normal” and what businesses should be preparing for. PwC’s CEO Panel Survey reports 86% of UK CEOs believe the shift towards remote working will live on. That means businesses should be looking to engage and enable their remote workforces over the long term. With 59% of UK CEOs making the digital transformation of their core business operations a top priority, employees are set to reap the benefits of a more flexible, more well-being focused, and more mobile working environment than ever before.

Virtual Public Service

The year 2020 should be a watershed moment. A wake-up call. We no longer need to be physically present to be productively present. Even in areas where presence is really important. In this eBook, we aim to review instances where traditional presence has been substituted with virtual presence. This includes examples in which public service agencies in the UK have transformed their delivery models against a backdrop of a global pandemic, followed by cost cutting to survive the economic impacts of COVID-19. Has it made a difference? Read on to find out.

Working from home: The all-round benefits

Remote working is now a mandatory part of any business continuity plan. Around the world, the way we work has changed, in some ways probably forever. But the transition isn’t without precedent. In the UK, the number of remote workers increased by 25% in the decade from 2008 to 2018. That rate was mirrored in mainland Europe. Remote work is no longer a concept reserved for the lucky few. The rise of cloud technology and software as a service means that any company can expand into the realm of building a remote workforce, with very little initial investment.

How UK businesses are adapting to the evolution of communciations

Cavell Group launched its Enterprise Insight Report in Q4 2019, surveying 1,800 businesses across Europe and the US, with 300 businesses from the UK taking part. All the respondents were the decision-makers on their telecoms solution or those who managed the solution with CIOs and CEOs from a range of different company sizes and industries to give an in-depth picture of what is happening in the UK telecoms market.

Web-based content

Binary District tech community engagement

Spil Games corporate website

Spil Games has several corporate audiences, including game developers, game publishers, potential investors and current investors.

RIPE NCC: corporate governance pages

As a not-for-profit membership organisation, the RIPE NCC maintains its accountability through transparent communication practices. These include reporting on its activities and expenditure, and creating processes to empower the membership in its governance.